Privacy policies, cookie policies, terms and conditions, all of these are legal documents wrote by some legal entity to make clear for the user what they are agreeing with by using your services.
Who writes them have the compromise to be loyal, transparent and serious to those policies and respect the user who accepts them and especially their data and how it’ll be treated.
Each document as we can understand by the name represents one part of the agreement.
These policies should be written, always with the intention to be understood by everyone in a simple language and clear speech.
Types of legal documents
Terms & Conditions – It’s the agreement where you inform the users of your website about the rules, terms, and guidelines that they need to follow in order to use and access your website.
Return & Refund Policy – A Return and Refund Policy is the agreement where you inform customers about your policies regarding returns and refunds.
Cookies Policy – the purpose of this document is to inform users when your website will place cookies on their computers, you must obtain consent before a cookie can be placed.
Data policy – Data policies regulate and manage research data. They range from recommendations to enforcements. There is much variation in their content across countries.
Disclaimer – There documents are not obligatory but may be important in some cases. They have 2 purposes, to warn and to limit.
All these documents can be included in your website to make sure and clear to the user your intentions to their data and data treatment.
This is a very important step to comply with the GDPR as is stated in the Article 12.
Examples of legal documents
Recently with the new GDPR, the major corporations in the industry updated their policies and terms so they comply with the maximum possible with the laws and avoid major fines or problems for their users.
We gathered some examples you can use to inspire yourself to write some adapted to your own business:
How can I create policies for my website?
The policies need to be solid and cover every aspect must be done by someone inside your company who know everything you’ll be using in your website and know exactly how the customer data will be collected and treated. Usually, a lawyer is the indicated person to write such a document.
The second method is not so recommended because usually, these services ask for details from your company and the free plan don’t cover every aspect needed to have a solid and professional document. You can use them to inspire to write one better.
Add these policies to your website
The point in creating such documents is to show and give access to your customers, users, general persons, access to them to consult and know what they are agreeing on.
In this article, we teach you how to add them to your website easily so everyone can read them anytime, and you can store and save your customers consent and compliance logs (you know at a certain period if they were or not complainant with your terms).